• We accept returns of unused products -- no questions asked -- for 30 days from the date you receive your shipment.
• All returns and exchanges must include their orginal packaging and must not show signs of use.
• Customer is responsible for return shipping fees and for ensuring that the product arrives in returnable condition.
• Products returned outside of the 30-day full refund period will automatically be assessed a 30% restocking fee.
• If you have chosen to pay extra for expedited shipping on your order, we cannot refund the extra shipping fee.
• To offset the expense of large 'try-on' orders, we will assess a 30% restocking fee if you return 3 or more styles from the same order.
• Refunds are issued to the credit card used for the original purchase.

If your product is defective...

• All products sold on this website are warranted for a period of 30 days from the date of purchase. This does not include a possible manufacturer's warranty that may also extend the life of your warranty.
• If any item you receive becomes defective within the period of its warranty you may return it to us for a free replacement.

If we make a mistake...

• If we send you the wrong product or the product is damaged during shipping, we will issue a replacement at no cost to you.
• The original product you received must be returned to Loves Bridal Jewelry before we issue a replacement. You will be reimbursed for any return shipping charges, but you must contact us prior to shipping so we can agree upon a carrier.

Also see our Return Instructions for information on making exchanges and returns.